Privacy Policy
At Koala and Joey, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or services.
Information We Collect
At Koala and Joey, we collect essential personal information to provide and enhance your shopping experience. This includes your name, contact details, shipping address, and order history. Payment details are processed securely via third-party gateways. We also collect browsing data through cookies to improve website functionality and user experience.
How We Use Your Information
We use your information to process orders, handle customizations, provide customer support, and improve your shopping experience. With your consent, we may also send updates and promotions. Your data helps us enhance our website and ensure secure, reliable service.
Sharing Your Information
We do not sell or rent your personal information. However, we may share it with trusted service providers, such as delivery partners and payment processors, solely to fulfill your orders. We may also disclose information if required by law or legal processes.
Cookies and Tracking
We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings. Disabling cookies may affect certain website functionalities.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.
Children’s Privacy
Our website and products are intended for use by adults or under adult supervision. We do not knowingly collect personal information from children under 13 years of age.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our site after changes implies your acceptance of the revised policy.
